Terms of Use

1. Acceptance of Terms

By accessing or using wirebirdmedia.com (the "Site"), you agree to these Terms of Use. If you do not agree, please do not use the Site.

2. Who We Are

Wirebird Media is a WordPress design, development, and digital marketing consultancy based in Bend, Oregon.

• Email: hello@wirebirdmedia.com
• Phone: 541-241-6338

3. Use of the Site

You may browse and use this Site for lawful, personal, or business informational purposes related to evaluating or engaging Wirebird Media's services. You agree not to:

• Copy, scrape, reproduce, or redistribute Site content for commercial purposes without permission;
• Attempt to gain unauthorized access to the Site, its server, or any connected systems;
• Introduce viruses, malware, or other harmful code;
• Use the Site in any way that could disable, overburden, or impair it;
• Misrepresent your identity or affiliation with any person or entity when submitting a form.

4. Intellectual Property

All text, graphics, logos, design elements, and other content on this Site are owned by Wirebird Media or used with permission, and are protected by copyright and trademark law. Nothing on this Site grants you a license to use Wirebird Media's name, logo, or content, except as expressly permitted.

Content on this Site describing past client work (portfolio, testimonials, case studies) is shared with client permission or drawn from publicly available material.

5. Third-Party Links

This Site may link to third-party websites (e.g., partner tools, social media, client sites). Wirebird Media does not control and is not responsible for the content, policies, or practices of any third-party site.

6. No Warranty

This Site and its content are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Wirebird Media does not warrant that the Site will be uninterrupted, secure, or error-free.

7. Limitation of Liability

To the fullest extent permitted by law, Wirebird Media will not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, this Site.

8. Governing Law

These Terms of Use are governed by the laws of the State of Oregon, without regard to its conflict-of-law principles. Any dispute arising from use of this Site will be resolved in the state or federal courts located in Deschutes County, Oregon.

9. Changes to These Terms

Wirebird Media may update these Terms of Use from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated terms.

10. Contact

Questions about these Terms of Use can be sent to hello@wirebirdmedia.com.

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Privacy Policy

Wirebird Media ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through wirebirdmedia.com, how we use it, and the choices and rights available to you.

1. Information We Collect

Information you provide directly, through forms on this Site, including:

• Contact form — name, email address, and message contents.
• Maintenance plan sign-up forms — name, email address, business/site details, and, where applicable, billing information (processed securely through our third-party payment processor — we do not store full payment card details ourselves).
• Interest/promotion forms — name, email address, and information relevant to the specific promotion or offer.
• Newsletter sign-up — email address, and name if provided.

Information collected automatically, when you browse the Site:

• IP address, browser type, device type, referring site, pages visited, and time/date of visit, collected via analytics tools (such as Google Analytics) and cookies.

2. Cookies

This Site uses cookies and similar technologies to operate core features, understand how visitors use the Site, and, in some cases, support marketing efforts. When you first visit, you'll see a cookie consent banner where you can accept or manage your cookie preferences. You can also control cookies through your browser settings; disabling cookies may affect how parts of the Site function.

3. How We Use Your Information

We use the information collected to:

• Respond to inquiries and provide requested information;
• Process and administer maintenance plan sign-ups and billing;
• Send newsletters or promotional information you've opted into;
• Understand Site usage and improve content, design, and performance;
• Maintain the security and proper functioning of the Site;
• Comply with legal obligations.

4. Legal Basis for Processing (EU/EEA/UK Visitors)

If you are located in the EU, EEA, or UK, we process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

• Consent — for newsletter sign-ups, promotional forms, and non-essential cookies;
• Contract — for processing maintenance plan sign-ups and related billing;
• Legitimate interests — for analytics and Site security, balanced against your rights and interests.

You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site and our business, such as our email/newsletter platform, payment processor, hosting provider, and analytics provider — each bound to use your data only to provide services to us;
• Legal authorities, if required to comply with a subpoena, court order, or other legal obligation, or to protect the rights, property, or safety of Wirebird Media or others;
• A successor entity, in the event of a merger, acquisition, or sale of business assets.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy — for example, for as long as you remain subscribed to our newsletter, or for the duration of a maintenance plan plus a reasonable period thereafter for billing and legal recordkeeping. You may request deletion at any time (see Section 8).

7. International Data Transfers

Wirebird Media is based in the United States, and information we collect is processed and stored in the United States. If you are located outside the U.S., your information will be transferred to and processed in the U.S., which may have different data protection laws than your home country.

8. Your Privacy Rights

If you are an EU/EEA/UK resident, under the GDPR you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate data;
• Request deletion of your data;
• Restrict or object to certain processing;
• Request a portable copy of your data;
• Lodge a complaint with your local data protection supervisory authority.

If you are a California resident, under the CCPA/CPRA you have the right to:

• Know what personal information we collect, use, and disclose;
• Request deletion of your personal information;
• Request correction of inaccurate personal information;
• Opt out of the "sale" or "sharing" of personal information (Wirebird Media does not sell or share personal information as defined by the CCPA/CPRA);
• Not be discriminated against for exercising these rights.

To exercise any of these rights, contact us at hello@wirebirdmedia.com. We may need to verify your identity before fulfilling certain requests.

9. Children's Privacy

This Site is not directed to children under 13 (or under 16 in the EU/EEA), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Data Security

We take reasonable technical and organizational measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

Questions or requests regarding this Privacy Policy can be sent to:

Wirebird Media Bend, Oregon Email: hello@wirebirdmedia.com Phone: 541-241-6338